After-sales service
1.What is your terms of payment?
We accept T/T and Alibaba Trade Insurance.
For regular orders, The terms of payment 30% as deposit, the 70% balance before delivery.
2.What is the delivery time?
One 40'HQ can be finished within 45-60days.
The exact delivery time depends on the items and the quantity of your order.
3.What is your terms of packing?
Generally, there are 4 pcs in one Carton with 5 layer brown carton. Additionally it can be customized as customer request.
4.What is your terms of delivery?
We accept EXW, FOB, CIF,etc. You can choose the one which is the most convenient or cost effective for you.
5.How to solve the quality problems after sales?
Take photos of the problems and send the pictures to us. We will make a satisfied solution for you within 24 hours after we confirm the problems.
7. Do you make customized design?
A: Yes. OEM&ODM is available. You can show us your design. We can make technical drawings. It's better to ship us your original samples.
8. Is it OK to print my logo on product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
9.You are manufacturer or trading company?
We are manufacturer. Welcome to visit our factory at anytime.
10.Can I mix items in one container? What is the MOQ required?
A: Yes, we accept mix items. The MOQ depends on the style, usually it will be 100 pcs per color.